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Ontario 2-1-1 Online and Call Centre Services Reach 10 million+ and other Ontario News

August 9, 2011 marks the tenth anniversary of the Canadian Radio-television and Telecommunications Commission’s (CRTC) decision approving public access to community information and referrals through 2-1-1 online and call centre services. The idea for simplifying the public’s access to social services with a centralized 2-1-1 service was born in the U.S. in 1997. The purpose […]

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