Miratel provides world-class inbound call centre services to multiple clients 24 hours a day, 365 days a year. The communications resources at our disposal are driven by the expertise of our talented team and built upon the industry-specific technologies and software we have developed in order to provide our clients with exceptional service. This allows us to effectively manage the demands of fluctuating call volumes, call arrival patterns, service level objectives, and language requirements with ease. Our proven service platforms are designed to enhance your customer experience and results.
We cannot wait to put these tools to work on your behalf in order to grow your business, decrease your costs, and create positive, lasting impressions with your customers. Some of the inbound call centre services we provide include:
- Customer Service Support
- Order Management
- Product Sales
- Donations
- Technical Support
- Reservations
- Data Breach Response
- Roadside Assistance
- Lottery/Raffle Fundraising
- Warranty Support