Scalable inbound services designed in perfect harmony with your requirements and expectations
Tailored campaigns to help improve sales, increase brand awareness, ensure customer satisfaction and more
Top tier CRM platform with enterprise level design to manage the complexities of your business
Global services available any time of day, every day of the year, regardless of time zone
Robust PCI DSS Compliant CRM platform and cloud services to ensure business continuity, privacy and data protection
Custom real-time reporting on your results with graphical views to help identify trends and assess performance
Voice interactions
Digital interactions
Tickets fulfilled
“I would like to thank you and the Miratel team for another exceptionally managed program. We are most pleased with your flexibility in accommodating our dynamic requirements. We also appreciate the attention to detail and high accountability and professionalism you continue to demonstrate, and I am writing to formally express that. We truly value our partnership with Miratel and look forward to our future projects. Please pass these sentiments along to your entire dedicated management team.”
“As a valued partner for over 20 years, Miratel provides our clients with high quality outsourcing solutions(call center support services) that unite industry expertise with diverse process management capabilities. Miratel delivers first-class service through their modern infrastructure, skilled professionals and comprehensive understanding of the complexities of our business. The Miratel team is both results-driven and customer-focused, consistently providing productive, reliable and cost-effective solutions. They bring a winning combination of experience, versatility flexibility, and a commitment to customer service excellence. By utilizing the resources at Miratel, we will continue to take our customers’ experience to the next level.”
“Overall our experience over the last three years with Miratel has been excellent. They have proven to be strong partners in our business. Everyone on their team has always been helpful, accommodating, and friendly, providing excellent customer service to our clients. I’m looking forward to working with Miratel in the near future on other projects and would highly recommend them as a business partner.”
“Miratel has been a trusted and reliable partner for over a decade. They provide us with a broad range of top-notch fundraising services supported by their team of extremely knowledgeable people who deliver the results we need. Their extraordinary willingness to go above and beyond combined with outstanding customer service makes working with them an absolute pleasure.”
“Miratel Solutions have consistently demonstrated a high degree of professionalism and integrity in the manner in which they have serviced our client’s needs. The management team’s dedication, passion and good old fashioned hard work ethic is evident every day in their business operations. Miratel also demonstrated great flexibility and willingness to adapt to suit our client’s specific requirements.”
“Over the years we have partnered with Miratel on numerous complex projects and their dedication to exceeding our project goals is why we continue to trust our business to them. They offer the staffing scalability we need to handle the dynamic peak and valley nature of our direct response campaigns while consistently upholding the highest standards of service, professionalism, and integrity. Miratel’s team are proven experts in the industry who are always willing to go above and beyond to get the job done. We look forward to growing our business relationship with Miratel and to continued success.”
“Miratel is more of a partner than a supplier. They not only delivery on our needs but work with us to help build our business. The staff are excellent to work with and so flexible to changing requests and needs.”
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