CSR – From Customer Service Representative to Corporate Social Responsibility

Back in 2000 when Miratel began, the term CSR referred exclusively to our agents – our customer service representatives.  In recent years the acronym has taken on different proportions with the emergence of corporate social responsibility and the importance of its role in everyday business operations.

Miratel was founded with a commitment to the highest standards of integrity, workplace conduct and business ethics, and we are proud to operate under those same principles today. Over time and in respect of that foundation, we have established a firm corporate responsibility program that expands on those original principles beyond our workplace and into our global community.  As the world around us continues to change, so do the expectations of business. The objective of our CSR program is simple – meet those expectations head-on.  By doing things a little different and taking a new approach we can continue to grow and satisfy our collective business needs today while protecting the interests of tomorrow’s generation.

Integrating corporate responsibility into our everyday business has required continuous effort to set the right priorities, allocate the appropriate resources and implementing the best plans and initiatives while properly communicating ever-evolving objectives to our employees and partners.  We have come to realize and embrace that this is ongoing work and not a task with a defined start and finish.  With a dedication to operating responsibly and developing solutions that consider the health and well-being of the planet and the polity at large, its work we eagerly continue.

We approach everyday ready to embrace innovation and to achieve tangible results responsibly, in an ethical manner while putting sustainable practices first in everything we do. As we continue to expand, it will be important that our policies adapt to meet societies needs and challenges. Responsible business conduct lays the foundation for our business strategies and we will continue our commitment to leadership through strong governance.

In short, Miratel is dedicated to remaining leaders in the green business movement and making a lasting, positive difference in the world. We will constantly re-evaluate how we do what we do to keep our services affordable and make our business more environmentally and socially beneficial to the world we live.

Join us as we go forward in this new era of doing business.