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10 statistics to help improve service at your contact centre

Excellence in customer service is one of the key factors that makes our contact center services at Miratel stand out for our clients. High-quality customer service remains the consistent goal of all businesses that are customer facing, the actuality is...

May 10, 2011 Read More

5 ideas to stengthen donor relationships for professional nonprofit fundraising

Professional Fundraising Service providers should always be examining methods to improve their donor relations, building that communication via all means available is an key ongoing component to maintaining and expanding the commitment from your supporters. Creating and exploring new avenues...

May 5, 2011 Read More

8 ways to increase engagement on your nonprofit’s facebook page

Effective use of social media for professional nonprofit fundraising isn't officially a prerequisite (yet) but it certainly might be the difference between reaching goals and falling short. While online fundraising via the actual act of donations over internet payment gateways...

April 28, 2011 Read More

Nonprofit fundraising technology tips – the QR code

As technology changes I think it's becoming critical that nonprofits do all they can to keep current with new trends so that their professional fundraising services are aligned with the newest ideas. Keeping as current as possible and assessing which...

April 21, 2011 Read More

Nonprofit fundraising changing orbit but an old priority remains

Just how different do you feel that nonprofit fundraising is today compared with five or ten years ago? On the other hand do you envision wholesale and dramatic changes yet to come over the next five to ten years? Although...

April 19, 2011 Read More

Online fundraising for UK nonprofits gets huge boost with launch of BT’s MyDonate

The best in professional fundraising services remain fully connected with new technological advances whether that be the use of social media, lottery management services, online fundraising or the ability to allow donors to make quick and easy payments via their...

April 14, 2011 Read More

Nonprofit fundraising is showing shoots of recovery per latest survey

The most difficult times for nonprofit fundraising seem to be behind us as in keeping with other reports a new one just published confirms that the trend of declining revenues seen in 2008-9 has finally been reversed. The good news...

April 12, 2011 Read More

Blackbaud report offers key findings in online nonprofit fundraising trends

In a follow-up to an earlier article that I wrote about nonprofit fundraising results for 2010, the same source of that report that I had discussed further reveals the extent of growth for year-over-year online fundraising. Blackbaud Inc. have published...

April 8, 2011 Read More

Nonprofit fundraising and social media overview part one

While it's plain to see that the adoption rate for social media amongst nonprofit fundraising professionals continues to grow, there still seems to be a huge variation on which tools are ideal for which tasks and indeed which tasks lend...

April 6, 2011 Read More

Most active cities for social media list could be useful for nonprofit fundraising

Nonprofit fundraising is slowly but surely growing online in terms of donations, but certainly when it comes to using social media to interact with your donor base the opportunities are growing quickly week to week. Therefore I found a new...

April 1, 2011 Read More

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