Blog

Rule one in telemarketing – follow the law

It really should go without saying that research and preparation are the keystones to a successful business strategy. When your profit margin and/or success on contracted business is being assessed why would you fail to check the legislation, rules or...

February 19, 2010 Read More

Canadian banks begin to ease flow of credit again

More good news for the Canadian economy even if it needs to be viewed with mild caution. There are some relatively clear indicators that credit lines are beginning to thaw in the early weeks of 2010 especially when compared with...

February 18, 2010 Read More

Jack in The Box drive through order travels 11,000 miles

Outsourcing - it's a sensitive topic and often misunderstood -  there are a myriad of business applications where we can provide call center services both efficiently and competitively. However we provide near-shore services. Our strength is the market in which...

February 17, 2010 Read More

Walmart expands CSR benchmarking to include Canada

Corporate Social Responsibility is most decidedly on the agenda for more and more businesses within our rapidly evolving market. That can only be a good thing as it represents a change in corporate culture that was little more than a...

February 16, 2010 Read More

Ontario Economic Forecast for 2010

As a business wholly located in Ontario we focus on the economy of our province in conjunction with developments throughout North America.  The latest reports from CIBC show that Ontario's economy is predicted to outpace the national average this year...

February 11, 2010 Read More

Corporate Social Responsibility is about more than being ‘Green’ – part 2

If you haven't had the chance to read part one of this piece the link is here. Within that post I looked at how Corporate Social Responsibility has evolved over the last ten years, how companies chose to associate or...

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Corporate Social Responsibility is about more than being ‘Green’ – part 1

One of the deepest seeded myths when discussing Corporate Social Responsibility (CSR) is that it holds value and appeal only to those with a 'green agenda' or a 'green conscience'. It is easy to see how this misunderstanding has become...

February 4, 2010 Read More

The value of excellent customer service

Sometimes things should just be assumed, if you don't allow yourself enough time you'll be late, if you don't stay organised you'll forget things and if you don't look after your customers you'll eventually lose them. Everyone in business knows...

January 29, 2010 Read More

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