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Rule one in telemarketing – follow the law

It really should go without saying that research and preparation are the keystones to a successful business strategy. When your profit margin and/or success on contracted business is being assessed why would you fail to check the legislation, rules or...

February 19, 2010 Read More

Call Center Frontline, the 2010 US Census

It's a huge undertaking and that would be one of the reasons it only takes place once every ten years. Naturally it holds more value and is more practical to administer when its conducted every decade instead of annually. Many...

January 19, 2010 Read More

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