While there have been regional and national studies in the past about the likelihood of the general population giving to charities, a recent study just released might be the first international polling of philanthropy that is so far-reaching. A Gallup...
September 10, 2010 Read MoreCorporate Social Responsibility (CSR) is playing an increasingly large role in the profile and strategies of many large companies, not least of all the retailing sector where many customers will scrutinize the source and methodology behind the products that you...
September 8, 2010 Read MoreCall centre planning and forecasting are both integral pieces in managing a client call campaign. When meeting with a new client a call centre must fully investigate call forecasts and build a model for staffing and support resources around that...
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