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Customer Service poll shows email can be a soft spot in providing excellence

Customer service remains an area where every good business understands the importance it holds and yet some very avoidable mistakes still occur. Refining your customer service processes and skills is a key component in the success of any business but...

July 23, 2010 Read More

Defining the value of excellent customer service is key

If you've ever wondered whether the actual value of excellent customer service can be properly measured you'll be sure to find these results as interesting as I did. We value our entire team at Miratel and place great emphasis in...

April 1, 2010 Read More

Poll reveals what consumers most want…….is Value

At the heart of our business goals is the objective of providing value - value in our services both in terms of cost effectiveness, value in terms of client retention, value in terms of our expertise leading to innovative solutions...

March 24, 2010 Read More

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