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Easy steps to improve your customer service results

Excellent customer service within our Toronto call center is something that fills us with pride and we always strive to exceed our customer's expectations. Like any customer facing business, gauging how well our team are providing customer service is of...

November 2, 2010 Read More

Meatless Monday with Milanese Style Risotto with Pumpkin

As a green call center, we endorse the Meatless Monday movement in support of reducing meat consumption to improve personal and planetary health. Today we bring you a creamy risotto that will make good use of those great pumpkins that...

November 1, 2010 Read More

Can CSR be mandatory? India passes law that will do just that

Regular visitors to the blog will know we're always interested in innovative approaches to CSR (Corporate Social Responsibility) and how companies integrate their methodologies within their operations in an effective manner. A story that I read today perhaps turns CSR...

October 28, 2010 Read More

Charitable donations ‘don’t solve anything’ says world’s richest person

I'm sure almost everybody reading this will be familiar with 'The Giving Pledge' if not by its actual name then certainly by whom is involved and what it seeks to accomplish. The world's richest man has come out against charitable...

October 26, 2010 Read More

Meatless Monday with a Lentil and Vegetable Tagine

Welcome to another Meatless Monday. On the menu tonight is a vegetable tagine without the tagine (the clay conical topped cooking instrument). Being in North America, the traditional tagine pot is not as practical as it is hard to fit...

October 24, 2010 Read More

Fascinating new survey assesses gender impact on charitable giving

A recent survey has been released that shows there is a defined gender gap when it comes to donating to charities right across the board. The fascinating study shows women not only are more likely to donate to charity but...

October 22, 2010 Read More

Britain announces spending cuts that could signal boom or bust

As recently as a week or two ago CSR was essentially only known as the acronym for Corporate Social Responsibility but with the advent of what was deemed the 'Comprehensive Spending Review' finally released to the public today in the...

October 21, 2010 Read More

IRS changes leave thousands of nonprofits scrambling to maintain status

In a story that's been gathering steam for quite some time, it is feared that many thousands of nonprofit businesses throughout the US are in danger of having lost their tax-exempt status this week due to filing rules that went...

October 20, 2010 Read More

Loonie parity with US Dollar, PM Harper looks to partner with China

It has been extremely interesting week for the Canadian economy as a continued market resurgence coupled with the growing strength of the Canadian dollar has led to parity with the US dollar for the first time since April. It's not...

October 19, 2010 Read More

Meatless Monday with Spinach Curry

Welcome to another Meatless Monday. For dinner tonight why not try a spicy and delicious spinach curry. This is a great meal to enjoy on a crisp fall night because it is hearty and warming. This spinach twist on the...

October 18, 2010 Read More

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