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Is crowdsourcing bringing awareness to CSR business strategies?

Raising public awareness of your organisation's commitment to CSR business practices is a topic that I find myself returning to time and time again. Unfortunately in many cases there is a disconnect between the corporate social responsibility initiatives of a...

June 28, 2011 Read More

10 statistics to help improve service at your contact centre

Excellence in customer service is one of the key factors that makes our contact center services at Miratel stand out for our clients. High-quality customer service remains the consistent goal of all businesses that are customer facing, the actuality is...

May 10, 2011 Read More

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