We've been peppered with primarily buoyant news in recent months about the changes and trends being seen in the economy based on final results for 2009 and the early indicators for 2010. A market that was staggered by a loss...
March 18, 2010 Read MoreI wrote last week that demonstrating that your call center provides exceptional customer service is the single best way to combat the stigma that can be attached to the industry when you only tend to hear about customers who have...
March 16, 2010 Read MoreOn the same day Canadian Prime Minister Stephen Harper almost pronounced the recovery to be in full swing, specific reports cementing positive trends within Ontario were also published. The overall tone of consolidation and strength although tempered is in sharp...
March 12, 2010 Read MoreHappy Meatless Monday! Another week, another vegetarian recipe. As you may or may not know, we support the Meatless Monday campaign – a non-profit initiative in association with the Johns Hopkins Bloomberg School of Public Health. It's part of an...
February 22, 2010 Read MoreGiant Corporations having an ethical (and impacting) sense of social responsibility is not a new thing although it sometimes seems that way. It's approaching twenty years since Nike began a quest to reduce the company's environmental footprint and reduce the...
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