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10 Benefits of Outsourcing Call Center Services
There are numerous benefits of outsourcing call center services from a company like Miratel Solutions. If you are looking to improve customer satisfaction, service levels, generate leads, or maybe you want to extend your customer service hours and become a...
July 21, 2021 Read MoreThe UN move rapidly forward with CSR global refinement
About 4 weeks ago I wrote about how pleased I was to see that the United Nations were adding CSR (Corporate Social Responsibility) to their global human rights platform. Just a short time later it's equally encouraging to report that...
February 9, 2011 Read MoreIs offshoring heading toward a boomerang decade?
I found a very interesting story today concerning offshoring reversals that while predicted a few years ago has not yet manifested itself with the frequency some had expected. That said the scenarios under which it occurs are becoming more apparent...
August 26, 2010 Read MoreNew competitive market is breeding a new type of MBA
For over thirty years the landscape really did not change that much, an MBA was the key component sought on the resume for someone looking to move into business management. While that is not terribly different in 2010 the newest...
February 2, 2010 Read More