Miratel is a contact centre service provider that offers customizable combinations of inbound, outbound, IVR, web chat, and e-mail response to meet the unique needs of every client and ensure customers are able to interact with their favourite brands through their preferred communication channels. Optimizing your customer relationship management requires planning, effective implementation, and ongoing support; Miratel specializes in determining the best complement of services to allow for integrated, turnkey solutions. We can supplement our contact centre resources with lettershop fulfillment to support your project from end-to-end in house, or you can select any one of our services as a stand-alone product. Either way, we will be putting our skills and expertise to work on your behalf to make your project a success.

Our end-to-end solutions are designed to complement businesses in the following industries we service:

• Retail
• Nonprofit and Healthcare
• Technology
• Travel and Hospitality
• Public Services
• Insurance
• Arts and Entertainment
• Manufacturing
• Automotive
• Financial Services
• Telecommunications

Contact us to learn more about the benefits of partnering with Miratel.