We've been watching the gradual recovery of the economy in Canada with great interest over the last 6-9 months and as we near the mid point of 2010 signs relating to spending, productivity and employment all keep ticking (slowly but...
May 21, 2010 Read MoreIt would be wrong to downplay the fantastic news that the Canadian economy added a record 108,700 jobs in April, this number is over four times higher than the forecasted growth models of 20-25,000 jobs returning to the market last...
May 13, 2010 Read MoreExcellence in customer service is one of the key factors that helps our contact center services at Miratel stand out for our clients. High-quality customer service remains the consistent goal of all businesses that are customer facing, the actuality is...
May 10, 2010 Read MoreWe all probably know that its no longer enough to simply just 'say' we provide excellent customer service. The ability to demonstrate high levels of customer satisfaction as a service provider or a manufacturer/supplier is instrumental in not only retaining...
May 4, 2010 Read MoreBoston Consulting Group have just released a very interesting survey for business owners in Canada which reveals that Canadian consumers appear to be more confident than those in the US or Europe, the same report shows that consumers are now...
Read MoreEthics in business with a focus on planet and social responsibility has been on the rise in recent years. It has become increasingly obvious that business needs to be conducted in a new fashion and that includes taking our planet...
April 29, 2010 Read MoreIt should be easy to be an eco-friendly consumer, and on the plus side there is more choice than ever before. However there is now a rush of manufacturers looking to make up for lost time (and ground) in terms...
April 14, 2010 Read MoreIt's official, Canada is leading the charge out of recession as new data is released today. Amongst G7 nations the economic growth for Q1 and Q2 2010 for Canada far exceeds the other major industrial powers in a report that...
April 13, 2010 Read MoreLess than a quarter of the way into 2010 economists are feeling quite bullish about indicators that the market and thus the economy can be trusted again. While these positive signs plus growth in consumer spending all lead to a...
March 29, 2010 Read MoreAt the heart of our business goals is the objective of providing value - value in our services both in terms of cost effectiveness, value in terms of client retention, value in terms of our expertise leading to innovative solutions...
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