For many non-profits the economic waters over the last few years have been increasingly difficult to navigate, increasing or even maintaining donorship can still result in reduced fundraising revenues due to the economic pinch that has impacted every cross section...
July 6, 2010 Read MorePositioning your non profit to maximize the potential of higher public awareness has never been so easy, or so difficult, it all depends on your research and preparation. Over the last 3 years twitter has emerged as one of the...
June 29, 2010 Read MoreThe need for services, research and associated pledges is a year round one, so it's in sharp contrast that fundraising and campaigning often take the Summer months off. Habit has gradually become tradition as so many of the larger non-profits...
June 24, 2010 Read MoreWe are excited to welcome and feature a guest contribution to the blog by Claudio Costantino. Claudio has been with the Miratel team for over 4 years serving as a part-time Project Manager. Claudio shares his experiences earlier this month...
June 22, 2010 Read MoreI'm a firm subscriber to the statement that 'history repeats itself' and its cousin quotation 'we can learn everything from history'. Both apply in equal measure whether you are looking at civilizations, politics, cultural fads or indeed economics. With such...
June 8, 2010 Read MoreOutsourcing your telephone service needs is certainly a viable solution for your business, it lowers overhead substantially, allows your employees to return to their key roles and adds the expertise of a professional call centre to manage your call program...
May 28, 2010 Read MoreIf you work in a position where you have direct contact with customers or service providers you're almost certainly very aware of the importance of excellent customer service. I've worked directly with clients over the years but also managed my...
May 25, 2010 Read MoreExcellence in customer service is one of the key factors that helps our contact center services at Miratel stand out for our clients. High-quality customer service remains the consistent goal of all businesses that are customer facing, the actuality is...
May 10, 2010 Read MoreSupporting non-profits fundraising campaigns with our call centre services is something we at Miratel are truly committed to and work in tandem to develop enhanced programs that bring the best in service and expertise to your organization. Fundraising takes dedication,...
May 6, 2010 Read MoreWe all probably know that its no longer enough to simply just 'say' we provide excellent customer service. The ability to demonstrate high levels of customer satisfaction as a service provider or a manufacturer/supplier is instrumental in not only retaining...
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