For over 20 years, Miratel has been providing enterprise level call centre, online, and lettershop solutions to some of the most reputable businesses in North America. Our cost-effective professional solutions and commitment to exceptional customer service have allowed us to foster long-term relationships with a wide variety of brands, products, and services, custom-tailoring successful strategies to suit the specific needs of each. Our dedication and experience continue to cement our reputation as a dynamic industry leader ready to serve every client with the highest level of integrity and professionalism, delivering tangible results to every company we partner with. We apply our wealth of experience and resources to develop a customized approach for every client ensuring service standards are always fully supported and achieved.
Inbound Call Centre
Scalable inbound services designed in perfect harmony with your requirements and expectations
Outbound Call Centre
Tailored campaigns to help improve sales, increase brand awareness, ensure customer satisfaction and more
Web Chat
Respond to FAQ’s, manage sales and resolve customer issues in real-time with web chat integration on your website
Email Response Management
Effective administration of your email traffic to ensure timely replies and resolution to your customers
Lettershop/Back End Office Support
Custom lettershop and mail delivery, warehousing, data entry, finance, data mining, donation receipting, and more
Lottery/Raffle Fundraising
Decades of expertise with lottery/raffle fundraising delivered with industry leading solutions
Data Breach Response
Available 24/7/365 to help manage your response to any cyber security incidents you may encounter