An interesting story appeared on NPR last week which was in keeping with an earlier post that I had written about the gradual return of call-center positions to North America which had previously been outsourced to overseas call centers. The...
September 7, 2010 Read MoreIt's been another shaky few weeks watching the economy as indicators in Canada continue to provide moderately promising news, eyes and ears are still looking south at the stuttering recovery within the US. As Canada's largest trading partner there is...
September 3, 2010 Read MoreCorporate Social Responsibility CSR is is still a relatively new concept and has certainly been in widespread use for less than a decade, despite that it's growing in importance for just how a company does business whether considering their sourcing,...
September 2, 2010 Read MoreI recently wrote at length about the overall health of corporate giving according to a recent poll and that the news especially in light of the economic times was fairly buoyant and reflected that the market itself along with giving...
September 1, 2010 Read MoreI have recently written a review of the overall CSR performance during the World Cup that was staged in July in South Africa. To continue that theme I'm going to try and preview and then review how major sporting events...
August 31, 2010 Read MoreOutsourcing your telephone service needs is certainly a viable solution for your business, it lowers overhead substantially, allows your employees to return to their key roles and adds the expertise of a professional call centre to manage your call program...
May 28, 2010 Read MoreOutsourcing can be the best decision you ever make for your business providing it's informed and prepared in a strategic sense. Nearshore outsourcing to Canada can manage the divide between cost savings while making no sacrifice to customer service, technology...
January 8, 2010 Read More© Copyright 2024, All Rights Reserved. Website developed by GrayCyan.com