The digital age has seen the rapid rise of many companies but one that stands out in their support of nonprofits in addition to being useful to almost anyone seeking user reviews of businesses online is Yelp. If you've ever...
October 28, 2014 Read MoreAs a Toronto call centre, we look forward to the release of the Toronto Vital Signs Report each year as it provides “a consolidated snapshot of the trends and issues affecting the quality of life in our city and each...
October 24, 2014 Read MoreWhen a well known business leader gives a huge boost to a nonprofit that is looking to fight disease it's never a bad thing and can lead to greater support from the public at large, let's hope that's the case...
October 23, 2014 Read MoreImagine that you're fast approaching your biggest nonprofit fundraising event of the season, you've spent six months making plans and attendance looks like it's going to be exceptional, there's a real buzz about the event and your online audience who...
October 22, 2014 Read MoreAging is a natural part of life and as life-expectancy increases, we all have a vested interest in what life will look like as we get older in Canada and in other countries around the world. I have previously explored...
October 17, 2014 Read MoreIt is rather distressing to see the huge number of nonprofits in the US that have had their 501(c)3 status status revoked over the last year as a result of changing regulations and deeper analysis by the IRS. The 501(c)3...
October 16, 2014 Read MoreA brand new report via the Chronicle of Philanthropy takes an in-depth look at the relationship between nonprofit fundraising, donor earnings and contributions in the United States both pre and post recession and the findings are incredibly informative. There will...
October 15, 2014 Read MoreWe've long wondered how much knowledge those involved in nonprofit fundraising could learn from benchmarking data about customer service that is acquired from industries outside of the charity sector. There is a great range of strong research about the satisfaction and...
October 14, 2014 Read MoreHappiness is something that people globally strive for and everyone has their own, unique idea of what it is. Today we are going to be exploring happiness ranking by country and as a proud Canada call centre we were interested...
October 10, 2014 Read MoreMany of the nonprofit fundraising surveys that come across our desks at Miratel focus on data compiled from the charities themselves, therefore I was keen to share some of the key findings from a survey that researches donors instead. The...
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