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6 Interesting Insights from the Preliminary Customer Experience Response Survey
As a Canadian call centre, we are very much aware of the importance of a positive customer experience. It is no secret that a company is judged equally on the quality of its products and services as it is on...
January 15, 2014 Read MoreMeeting demand is key struggle according to new nonprofit fundraising survey
A new national survey about the current state of nonprofit fundraising has just been published and it reveals a mixed batch of results which emphasize that although things are getting slightly better there is a growing demand for services which...
March 25, 2011 Read More