Unless you've completely avoided the news for the last two weeks you have certainly been aware of the massive oil leak in the Gulf of Mexico. Following an explosion, fire and sinking of the off-shore rig operated by BP (British...
May 7, 2010 Read MoreSupporting non-profits fundraising campaigns with our call centre services is something we at Miratel are truly committed to and work in tandem to develop enhanced programs that bring the best in service and expertise to your organization. Fundraising takes dedication,...
May 6, 2010 Read MoreHere at Miratel we are well versed in developing creative telephone fundraising campaigns and managing them effectively to maximize donor support. We also think it worthwhile to share ideas and information that can help your non profit improve its online...
April 30, 2010 Read MoreCoffee.....just where would be without it? Everyone has their own favourite method for making a great cup of coffee and if out and about we all have a preferred coffee shop to get our fill from. I must confess they...
April 27, 2010 Read MoreCall centre planning and forecasting are both integral pieces in managing a client call campaign. When meeting with a new client a call centre must fully investigate call forecasts and build a model for staffing and support resources around that...
April 26, 2010 Read MoreThere are always dozens of examples of companies who provide a shining example of how to develop a Corporate Social Responsibility (CSR) program which embraces the fundamental goals of providing a better working environment, using ethical suppliers, supporting the community...
April 22, 2010 Read MoreSitting on this side of the Atlantic Ocean and following the news relating to the volcano in Iceland makes me feel rather detached from the economic chaos it is causing due to the cancellation of essentially all non urgent flights...
April 19, 2010 Read MoreIt should be easy to be an eco-friendly consumer, and on the plus side there is more choice than ever before. However there is now a rush of manufacturers looking to make up for lost time (and ground) in terms...
April 14, 2010 Read MoreUsually I don't write from a perspective of panic but something very concerning is happening at food banks in Toronto, after reading the headlines in the Toronto Star today I was not surprised to see the same concerns gripping food...
April 6, 2010 Read MoreIn my initial post I continued looking at the different levels of commitments some of our largest corporations are making in terms of Corporate Social Responsibility (CSR) and turned the spotlight on the two giant soft drink corporations Pepsi and...
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