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Easy steps to improve your customer service results

Excellent customer service within our Toronto call center is something that fills us with pride and we always strive to exceed our customer's expectations. Like any customer facing business, gauging how well our team are providing customer service is of...

November 2, 2010 Read More

Measuring customer service – a priceless task

We all probably know that its no longer enough to simply just 'say' we provide excellent customer service. The ability to demonstrate high levels of customer satisfaction as a service provider or a manufacturer/supplier is instrumental in not only retaining...

May 4, 2010 Read More

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