Blog

10 statistics to help improve service at your contact centre

Excellence in customer service is one of the key factors that makes our contact center services at Miratel stand out for our clients. High-quality customer service remains the consistent goal of all businesses that are customer facing, the actuality is...

May 10, 2011 Read More

Meatless Monday with Ricotta Spinach Tacos

[caption id="attachment_4477" align="alignright" width="431"] Spinach Ricotta Tacos image courtesy of www.foodnetwork.com[/caption] Welcome (back) to the blog and thank you for joining us for another Meatless Monday. We at Miratel Solutions took the Meatless Monday pledge as part of our CSR...

May 9, 2011 Read More

How well does reputation match CSR performance – part one

A new survey released by Harris Interactive goes someway toward answering just what the integration of a strong all-encompassing CSR business model does for a company. The list compiled recently asked more than 30,000 people to evaluate the 60 highest...

May 6, 2011 Read More

5 ideas to stengthen donor relationships for professional nonprofit fundraising

Professional Fundraising Service providers should always be examining methods to improve their donor relations, building that communication via all means available is an key ongoing component to maintaining and expanding the commitment from your supporters. Creating and exploring new avenues...

May 5, 2011 Read More

A (CSR) Toy Story – Mattel’s corporate social responsibility

In our ongoing look at the CSR Business practices of leading corporations I wanted to look at the progress of a company who really should have a default underlying interest in the future of the planet as their target market...

May 4, 2011 Read More

CSR business investment raised by BNY Mellon in 2010

Continuing our review of corporate social responsibility (CSR) business performance based on industry sector I wanted to share some details from the recently released annual accomplishments published by BNY Mellon. The results are a strong example of a well-rounded approach...

May 3, 2011 Read More

Meatless Monday with Orecchiette with Broccoli Rabe Pesto

Welcome (back) to the blog and thank you for joining us for another Meatless Monday. We at Miratel Solutions took the Meatless Monday pledge as part of our CSR business initiatives in support of eliminating meat consumption (at least) one...

May 2, 2011 Read More

8 ways to increase engagement on your nonprofit’s facebook page

Effective use of social media for professional nonprofit fundraising isn't officially a prerequisite (yet) but it certainly might be the difference between reaching goals and falling short. While online fundraising via the actual act of donations over internet payment gateways...

April 28, 2011 Read More

Chevrolet roll out ambitious CSR program to focus on carbon reduction

A new Corporate Social Responsibility (CSR) program by Chevrolet looks to tackle carbon reduction. By definition the automotive industry along with the food industry is at the heart of a large ratio of global carbon emissions but that shouldn't make...

April 27, 2011 Read More

Managing CSR: Is your company getting the best choices to control energy costs & efficiencies?

When a company is looking to improve its CSR performance (Corporate Social Responsibility) for most the use of energy as efficiently as possible must be considered and reviewed. With that in mind I found this report today from the Distributed...

April 26, 2011 Read More

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