Blog

CSR sweetens Pepsi and Coke – A Tale of Two Colas (Part 2 Pepsi)

In my initial post I continued looking at the different levels of commitments some of our largest corporations are making in terms of Corporate Social Responsibility (CSR) and turned the spotlight on the two giant soft drink corporations Pepsi and...

March 23, 2010 Read More

Meatless Monday With Paula Deen and Garden Full of Goodness Lasagna

Welcome back for another Meatless Monday recipe.  As you may or may not know, we support the Meatless Monday campaign – a non-profit initiative in association with the Johns Hopkins Bloomberg School of Public Health.  It's part of an eco-friendly...

March 22, 2010 Read More

Canada sends warning signs to G20 about global economic recovery

We've been peppered with primarily buoyant news in recent months about the changes and trends being seen in the economy based on final results for 2009 and the early indicators for 2010. A market that was staggered by a loss...

March 18, 2010 Read More

Campbell’s soup(er) approach to Corporate Social Responsibility

We're always on the look out for everyday brands (or corporations) lending more focus to their Corporate Social Responsibility (CSR) and taking an active role in improving their community and the world in general. As more and more companies see...

March 16, 2010 Read More

Zappos bring call center agents into foreground, by way of puppets

I wrote last week that demonstrating that your call center provides exceptional customer service is the single best way to combat the stigma that can be attached to the industry when you only tend to hear about customers who have...

Read More

Meatless Monday with Navy Bean and Vegetable Gratin

Happy Meatless Monday!  As you may or may not know, Miratel supports the Meatless Monday campaign which is a non-profit initiative in association with the Johns Hopkins Bloomberg School of Public Health.  The purpose of the program is to reduce...

March 14, 2010 Read More

Economic recovery in Ontario set to rise above national median

On the same day Canadian Prime Minister Stephen Harper almost pronounced the recovery to be in full swing, specific reports cementing positive trends within Ontario were also published. The overall tone of consolidation and strength although tempered is in sharp...

March 12, 2010 Read More

Excellent Customer Service? It’s what we do….

If you have ever worked in the call center industry you'll relate to what I'm about to write, if you haven't I still recommend you digest what I have to say. Customer relationship agents employed in call centers work hard,...

March 11, 2010 Read More

CSR sweetens Pepsi and Coke – A Tale of Two Colas

Don't look now but there is a seismic change taking place in how companies do business, how they interact with their customers and how their product or service is branded. Resting on what was learned in the 1990's no longer...

March 9, 2010 Read More

Meatless Monday with French Onion Soup

Welcome back to Meatless Monday – your source for eating meat-free one day a week to support the non-profit Meatless Monday initiative that improves personal and planetary health. A hearty, satisfying meatless meal in the winter is entirely possible, especially...

March 8, 2010 Read More

© Copyright 2024, All Rights Reserved. Website developed by GrayCyan.com