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10 Greenest Cities in Canada and the US
Being a Toronto call centre that is green powered, we were particularly interested in today’s post. Inspired by Earth Month (although one could argue that every month is Earth Month), we are exploring the greenest cities in Canada and the...
April 16, 2015 Read MoreTop 10 Companies with the Most Employees
One of the challenges in call centers is the large number of employees (and different personalities) you have to manage to achieve customer performance and quality objectives. Once you understand that establishing rapport, accountability and respect are essential, it’s less...
January 12, 2010 Read More