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Rule one in telemarketing – follow the law

It really should go without saying that research and preparation are the keystones to a successful business strategy. When your profit margin and/or success on contracted business is being assessed why would you fail to check the legislation, rules or...

February 19, 2010 Read More

Jack in The Box drive through order travels 11,000 miles

Outsourcing - it's a sensitive topic and often misunderstood -  there are a myriad of business applications where we can provide call center services both efficiently and competitively. However we provide near-shore services. Our strength is the market in which...

February 17, 2010 Read More

Walmart expands CSR benchmarking to include Canada

Corporate Social Responsibility is most decidedly on the agenda for more and more businesses within our rapidly evolving market. That can only be a good thing as it represents a change in corporate culture that was little more than a...

February 16, 2010 Read More

Meatless Monday with Giada De Laurentis and Pasta Primavera

Welcome back on Meatless Monday - this week we’re featuring popular Food Network host Giada De Laurentis.  Meatless Monday supports healthy eating and a healthier planet by suggesting people opt for plant-based meals one day a week.  The health benefits...

February 15, 2010 Read More

Where next? An offshore, nearshore and domestic debate (part one)

The general perception over the last decade is that multiple corporations have outsourced jobs offshore to save overhead and improve margins, if it was as simple as that wouldn't most businesses be looking at record profits and shareholders breaking down...

February 10, 2010 Read More

Amidst the bad PR – a community backs Toyota

Unless you've spent the last few weeks on a remote South Pacific island you can hardly have escaped the fact that all is not well with Toyota recently. A series of safety issues relating to many of their vehicles have...

February 9, 2010 Read More

Meatless Monday Recipe – Peanut Butter Pancakes

Happy Meatless Monday!  This recipe will certainly start the day off well.  In case you’re new to the blog, we have joined the Meatless Monday campaign which is a non-profit initiative in association with the Johns Hopkins Bloomberg School of...

February 8, 2010 Read More

Many economic indicators are good – except employment

Talk of a full economic recovery is on hold for the time being as we are now fully entrenched into a cycle of growth and better efficiencies but the corresponding increase in jobs has not followed. By definition we are...

February 5, 2010 Read More

Corporate Social Responsibility is about more than being ‘Green’ – part 1

One of the deepest seeded myths when discussing Corporate Social Responsibility (CSR) is that it holds value and appeal only to those with a 'green agenda' or a 'green conscience'. It is easy to see how this misunderstanding has become...

February 4, 2010 Read More

Cell Phone Providers Helping Haiti with Corporate Social Responsibility Initiatives

When you think about corporate social responsibility initiatives, well thought out plans involving community outreach and the environment come to mind. However, this is not always the case.  The corporate community will step up their corporate social responsibility initiatives when...

February 3, 2010 Read More

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