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Outsourced call centers can swing a campaign

No matter which side of the aisle you sit there is no doubting that the senatorial election results from Massachusetts last night were newsworthy. What you might not have realised that is with a small winning margin in this case...

January 21, 2010 Read More

Help desk outsourcing – benefits follow informed decisions

Outsourcing can be the best decision you ever make for your business providing it's informed and prepared in a strategic sense. Nearshore outsourcing to Canada can manage the divide between cost savings while making no sacrifice to customer service, technology...

January 8, 2010 Read More

Understanding outsourcing of call center services

The global market is changing at a rate that is unprecedented. Technology has changed the way we do everything and altered the bottom line for everyone. It would be a safe assumption to say that this applies to your business...

December 23, 2009 Read More

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