Blog

Q1 economic results; Canada overshadows stuttering U.S. recovery

2010 is poised to be an economic year unlike any other in recent memory as Canada continues to lead the way to economic stability and actual growth. Traditionally Europe and Canada have followed in the wake of how the US...

June 3, 2010 Read More

General Motors rev up recycling

Once the single largest employer in North America and rocked by over a decade of diminishing sales and accusations of irresponsible spending which culminated in a large government sanctioned bailout, General Motors have experienced the very best of times and...

May 20, 2010 Read More

Non profit blogs/sites you should read – part one

The internet has become the equivalent of having more than the city library at your fingertips such are the resources available to you at the click of a mouse. If you operate a nonprofit the fountain of knowledge online can...

May 17, 2010 Read More

Canada – now hiring. Record number of jobs gains last month

It would be wrong to downplay the fantastic news that the Canadian economy added a record 108,700 jobs in April, this number is over four times higher than the forecasted growth models of 20-25,000 jobs returning to the market last...

May 13, 2010 Read More

Edward Norton launches fundraising site

Fundraising takes on many methodologies from telephone donor campaigns such as the programs we at Miratel can manage, all the way to individuals who decide to take on a quest or a challenge to raise funds for the charity of...

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CSR success – Timberland form global community service projects

[caption id="attachment_976" align="alignleft" width="486" caption="Timberland's Green Rubber Soles"][/caption] Continuing our look at the measures that large corporations take to drive forward their CSR (Corporate Social Responsibility) initiatives today we look at Timberland. The shoe and outdoor wear clothier has over...

May 11, 2010 Read More

10 statistics to help improve service at your contact centre

Excellence in customer service is one of the key factors that helps our contact center services at Miratel stand out for our clients. High-quality customer service remains the consistent goal of all businesses that are customer facing, the actuality is...

May 10, 2010 Read More

Fundraising downturn ahead? Evaluate these warning signs…

Supporting non-profits fundraising campaigns with our call centre services is something we at Miratel are truly committed to and work in tandem to develop enhanced programs that bring the best in service and expertise to your organization. Fundraising takes dedication,...

May 6, 2010 Read More

Measuring customer service – a priceless task

We all probably know that its no longer enough to simply just 'say' we provide excellent customer service. The ability to demonstrate high levels of customer satisfaction as a service provider or a manufacturer/supplier is instrumental in not only retaining...

May 4, 2010 Read More

Fundraising ideas – report shows how to prepare your social media campaigns (part one)

Here at Miratel we are well versed in developing creative telephone fundraising campaigns and managing them effectively to maximize donor support. We also think it worthwhile to share ideas and information that can help your non profit improve its online...

April 30, 2010 Read More

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