Excellence in customer service is one of the key factors that helps our contact center services at Miratel stand out for our clients. High-quality customer service remains the consistent goal of all businesses that are customer facing, the actuality is...
May 10, 2010 Read MoreUnless you've completely avoided the news for the last two weeks you have certainly been aware of the massive oil leak in the Gulf of Mexico. Following an explosion, fire and sinking of the off-shore rig operated by BP (British...
May 7, 2010 Read MoreWe all probably know that its no longer enough to simply just 'say' we provide excellent customer service. The ability to demonstrate high levels of customer satisfaction as a service provider or a manufacturer/supplier is instrumental in not only retaining...
May 4, 2010 Read MoreBoston Consulting Group have just released a very interesting survey for business owners in Canada which reveals that Canadian consumers appear to be more confident than those in the US or Europe, the same report shows that consumers are now...
Read MoreHere at Miratel we are well versed in developing creative telephone fundraising campaigns and managing them effectively to maximize donor support. We also think it worthwhile to share ideas and information that can help your non profit improve its online...
April 30, 2010 Read MoreEthics in business with a focus on planet and social responsibility has been on the rise in recent years. It has become increasingly obvious that business needs to be conducted in a new fashion and that includes taking our planet...
April 29, 2010 Read MoreThere are always dozens of examples of companies who provide a shining example of how to develop a Corporate Social Responsibility (CSR) program which embraces the fundamental goals of providing a better working environment, using ethical suppliers, supporting the community...
April 22, 2010 Read MoreSitting on this side of the Atlantic Ocean and following the news relating to the volcano in Iceland makes me feel rather detached from the economic chaos it is causing due to the cancellation of essentially all non urgent flights...
April 19, 2010 Read MoreCorporate Social Responsibility (CSR) covers such a wide swath of topics that its quite rightly become a great barometer in determining how a company is treating the environment, its customers and its employees. I like to see CSR as a...
April 16, 2010 Read MoreIt should be easy to be an eco-friendly consumer, and on the plus side there is more choice than ever before. However there is now a rush of manufacturers looking to make up for lost time (and ground) in terms...
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