If you have ever worked in the call center industry you'll relate to what I'm about to write, if you haven't I still recommend you digest what I have to say. Customer relationship agents employed in call centers work hard,...
March 11, 2010 Read MoreThe specific numbers published this morning further fuel the speculation that the economy will be stimulated by the positive reports coming from the banking industry. Making loan acquisition more plausible will be a key driving force if consumer and business...
March 3, 2010 Read MoreAnother story to focus on as we continue to look at the steps some of our larger companies are taking in terms of corporate social responsibility. In 2010 a progressive business knows they can benefit us all and improve their...
March 2, 2010 Read MoreAnnounced call center hiring activity is notably higher than in the earliest weeks of 2010. Centralized call center solutions throughout North America remain a field of relative growth despite an economy that is only just beginning to find it's feet...
February 25, 2010 Read MoreHappy Meatless Monday! Another week, another vegetarian recipe. As you may or may not know, we support the Meatless Monday campaign – a non-profit initiative in association with the Johns Hopkins Bloomberg School of Public Health. It's part of an...
February 22, 2010 Read MoreGiant Corporations having an ethical (and impacting) sense of social responsibility is not a new thing although it sometimes seems that way. It's approaching twenty years since Nike began a quest to reduce the company's environmental footprint and reduce the...
February 21, 2010 Read MoreIt really should go without saying that research and preparation are the keystones to a successful business strategy. When your profit margin and/or success on contracted business is being assessed why would you fail to check the legislation, rules or...
February 19, 2010 Read MoreMore good news for the Canadian economy even if it needs to be viewed with mild caution. There are some relatively clear indicators that credit lines are beginning to thaw in the early weeks of 2010 especially when compared with...
February 18, 2010 Read MoreOutsourcing - it's a sensitive topic and often misunderstood - there are a myriad of business applications where we can provide call center services both efficiently and competitively. However we provide near-shore services. Our strength is the market in which...
February 17, 2010 Read MoreCorporate Social Responsibility is most decidedly on the agenda for more and more businesses within our rapidly evolving market. That can only be a good thing as it represents a change in corporate culture that was little more than a...
February 16, 2010 Read More© Copyright 2024, All Rights Reserved. Website developed by GrayCyan.com